Another branch of the Talk To A Doctor group is Remote Medical Support, our Travel Clinic, it gives its members access to a 24 hour telephone helpline with a team of hand picked remote medical specialists. The service is available whenever you need it, 24 hours a day, 7 days a week, 365 days a year.
To contact us regarding Travel Medicine please call 020 7326 4268 alternatively you can click here a member of our team will be in touch ASAP.
Remote Medical Support gives its members access to a 24 hour telephone helpline with a team of hand picked remote medical specialists. The service is available whenever you need it, 24 hours a day, 7 days a week, 365 days a year.
Our members have access to:
Telephone medical support
Online medical support
Referrals to private medical specialists in the UK
Face to face counselling in the UK
With the widest choice of medical specialists in the world, Remote Medical Support will give everything from peace of mind when members are travelling to remote locations, right through to potentially life saving advice in an emergency situation.
Wherever members are in the world, they are never more than a phone call away from a network of experienced professionals.
Because every member has different needs and requirements, there are many options and services to choose from when subscribing. Clients are given an individual service package, and the commitment to members continues throughout the working relationship, with individual account managers and 24-hour customer support that is second to none.
For large group and corporate access to our services please contact our office or request a quotation. Individuals can purchase pre pay cards by contacting us via the contact us section.
Our Unique Licence
Remote Medical Support has exceptionally high standards when recruiting doctors and counsellors. We have an equally professional approach when it comes to call quality and tracking as well as securely recording and storing calls for mutual protection.
This meant the company was the first in the United Kingdom, and as far as we know it, the world, to be awarded a license to provide medical and counselling information in this way. In February 2006 the Independent Comittee for the Supervision of Standards of Telephone Information Services - now known as PayPhone Plus - awarded us our license, after independent consultations were carried out over 8 months with:
The General Medical Council
The British Medical Association
The United Kingdom Department of Health
All of our doctors are:
Fully qualified General Medical Council registered doctors
Individually interviewed and vetted
Selected for their ability to answer both primary care and emergency questions, as well as their excellent communication skills
All of our counsellors are:
Members of the British Association for Counselling and Psychotherapy
Individually interviewed and vetted
Selected for their experience in Critical Incident Debriefing
Our clients include:
Outdoor adventure companies
Gap Year travellers
Television production companies
Field research expedition groups
Members of expatriate communities
We are delighted to be associated with expeditions and travel WORLDWIDE.
What We Can Do For Your Company?
Remote Medical Support offers employees the security of knowing that wherever they are in the world, they are no more than a phone call away from a network of experienced professionals. Remote Medical Support offers members and members’ employees:
Easy and Immediate Access
By using an account and PIN set up, Remote Medical Support gives employees and their families’ easy and immediate access to the network of doctors and counsellors via a standard rate landline number.
When members call, the doctors and counsellors answer directly. There are no call handlers answering on their behalf,
This allows members to start talking to an expert immediately at a time of their choosing.
There is no waiting for a doctor to ring you back at their convenience; doctors and counsellors are waiting for your call.
Extended Family Cover
Remote Medical Support allows its members to extend the cover provided to include their families and spouses. This valuable feature gives peace of mind and security for families and communities based in unfamiliar environments.
Continuity of Care
Each doctor or counsellor has their own PIN that they can give to members should members need to speak to the same doctor or counsellor again.
Members can use this pin number so that they can ring back and talk to the same doctor or counsellor at a mutually convenient time.
The Virtual Hospital
Another feature unique to the service is the virtual hospital.
Remote Medical Support gives members the choice to speak to doctors with a wide range of expertise; the doctors are composed of general practitioners and hospital specialists, allowing callers to get the best possible care available.
Members can choose to speak to a doctor or hospital specialist in:
General adult health
Doctors trained in both trauma and primary care (RMS Doctors)
Our members are in direct control of which doctors they wish to speak to.
Remote Medical Support: with you every step of the way.